• Platform Supported
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    Reviews
    • Overall Rating
      4.5
    • Ease of use
      4.2
    • Value of money
      4.3
    • Customer support
      4.7
    • Features
      4.4
    Features
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    Reviews
    • Overall Rating
      4.6
    • Ease of use
      3.8
    • Value of money
      4.1
    • Customer support
      4.9
    • Features
      4.7
    Features
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  • Platform Supported
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    Reviews
    • Overall Rating
      4.5
    • Ease of use
      4.5
    • Value of money
      4.4
    • Customer support
      4.7
    • Features
      4.3
    Features
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  • Platform Supported
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    Reviews
    • Overall Rating
      220
    • Ease of use
      224
    • Value of money
      150
    • Customer support
      208
    • Features
      208
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    Training
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    Reviews
    • Overall Rating
      4.5
    • Ease of use
      4.2
    • Value of money
      4.3
    • Customer support
      4.7
    • Features
      4.4
    • Last review
      10th Sep,2019
    Features
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  • Platform Supported
    Training
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    Reviews
    • Overall Rating
      4.6
    • Ease of use
      3.8
    • Value of money
      4.1
    • Customer support
      4.9
    • Features
      4.7
    • Last review
      9th Sep,2019
    Features
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  • Platform Supported
    Training
    Support
    Screenshot
    Business Size
    Pricing
    View pricing plans
    Reviews
    • Overall Rating
      4.5
    • Ease of use
      4.5
    • Value of money
      4.4
    • Customer support
      4.7
    • Features
      4.3
    • Last review
      5th Sep,2019
    Features
    Learn more
  • Platform Supported
    Training
    Support
    Screenshot
    Business Size
    Pricing
    Learn more
    Reviews
    • Overall Rating
      220
    • Ease of use
      224
    • Value of money
      150
    • Customer support
      208
    • Features
      208
    • Last review
      10th may
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Looker Competitive Analysis

Where Looker Wins vs. the Competition:

  • Connects directly to the customer's SQL data source
  • Can run on the customer's server, Looker's server, or on-premise
  • The free trial includes help with data connections
  • Data updates as frequently as the source system
  • Looker provides a collaborative workspace when integrated with Jira, Slack, and Segment

Where Looker Falls Short:

  • Requires data-savvy analysts with SQL expertise
  • Inability to tie disparate data sources together
  • Limited ability for connecting to cloud data sources 
  • Technical users must prep data models for business use
  • Limited visualization and dashboard options
Most Common Pros and Cons
Summarized from 559 Customer Reviews
  • Many users love Looker’s customer support, especially the online chat feature. Users said they respond quickly and with the correct answers.
  • Looker makes it easy to share content with customized URLs and customizable permissions.
  • Users like that Looker is easy to use and doesn’t require SQL code knowledge.
  • Many users commented on how long it took to implement Looker and the steep learning curve. Users want more onboarding support.
  • Several users disliked the lack of visualizations and want more capabilities.
  • Some users had issues with the software running slowly.